Website Help and Accessibility

We are committed to making this website accessible and easy to use for everyone, including people with disabilities.

Finding What You Need

Navigation Menu: Use the main menu at the top of every page to browse by category
Topics A to Z: Browse our alphabetical index of 60+ topics with a search filter
How Do I…?: Visit our quick-action page for the most common tasks
Search: Use the search box in the header to find specific content
Contact Us: Call (510) 272-3787 or email AssessorWebResponse@acgov.org

Accessibility Statement

The Alameda County Assessor’s Office is committed to ensuring that our website is accessible to all users, regardless of ability. We strive to meet or exceed the following standards:

WCAG 2.1 Level AA — Web Content Accessibility Guidelines from the World Wide Web Consortium (W3C)
Section 508 — Federal accessibility requirements for electronic and information technology
Americans with Disabilities Act (ADA) — Title II requirements for state and local government websites

Our Accessibility Efforts

We continuously work to improve our website’s accessibility. Current efforts include:

Providing text alternatives (alt text) for all meaningful images
Ensuring sufficient color contrast between text and background
Making all functionality available via keyboard navigation
Using clear, descriptive link text and heading hierarchy
Including skip-to-content navigation on all pages
Providing ARIA labels for interactive elements and landmarks
Ensuring tables have proper scope attributes and captions
Testing regularly with assistive technologies including screen readers

Alternate Formats

We offer information in alternate formats upon request. If you need content in large print, audio, Braille, or another format, please contact us at (510) 272-3787 or AssessorWebResponse@acgov.org. We also provide translation services for non-English speakers.

Report an Accessibility Issue

If you encounter any accessibility barriers on our website, please let us know so we can fix them promptly:

Email: AssessorWebResponse@acgov.org (include “Accessibility Issue” in subject line)
Phone: (510) 272-3787
Mail: Alameda County Assessor, 1221 Oak Street, Room 145, Oakland, CA 94612

When reporting an issue, please include the web page address (URL), a description of the problem, and the assistive technology you are using (if applicable).

Browser Compatibility

For the best experience, we recommend using a current version of one of these browsers:

Google Chrome (latest version)
Mozilla Firefox (latest version)
Apple Safari (latest version)
Microsoft Edge (latest version)

JavaScript must be enabled for full functionality. If you are using an older browser, some features may not work as expected.