{"id":2623,"date":"2026-03-16T16:46:56","date_gmt":"2026-03-16T16:46:56","guid":{"rendered":"https:\/\/assessorstg.wpengine.com\/?page_id=2623"},"modified":"2026-04-14T22:49:10","modified_gmt":"2026-04-14T22:49:10","slug":"website-help","status":"publish","type":"page","link":"https:\/\/www.acassessor.org\/es\/website-help\/","title":{"rendered":"Website Help and Accessibility"},"content":{"rendered":"[et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;section&#8221; _builder_version=&#8221;4.16&#8243; custom_margin=&#8221;0px|||||&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row admin_label=&#8221;row&#8221; _builder_version=&#8221;4.27.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; custom_padding=&#8221;0px||||false|false&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221;][et_pb_text admin_label=&#8221;Text&#8221; _builder_version=&#8221;4.27.6&#8243; background_size=&#8221;initial&#8221; background_position=&#8221;top_left&#8221; background_repeat=&#8221;repeat&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]\n<style>@media (max-width: 980px) { body.et_left_sidebar #content-area { display: flex !important; flex-direction: column !important; } body.et_left_sidebar #sidebar { order: -1 !important; margin-bottom: 20px !important; width: 100% !important; max-width: 100% !important; float: none !important; padding: 0 !important; padding-bottom: 0 !important; height: auto !important; } body.et_left_sidebar #left-area { order: 1 !important; width: 100% !important; max-width: 100% !important; float: none !important; padding-left: 0 !important; } }<\/style>\n<p><a href=\"#main-content-help-and-accessibility\" class=\"skip-link\" style=\"position:absolute;top:-40px;left:0;background:#1a5276;color:#fff;padding:8px 16px;z-index:10000;font-size:0.95rem;text-decoration:none;border-radius:0 0 4px 0;transition:top 0.2s;\" onfocus=\"this.style.top='0'\" onblur=\"this.style.top='-40px'\">Skip to main content<\/a><\/p>\n<style>\na:focus-visible{outline:2px solid #2980b9!important;outline-offset:2px!important;box-shadow:0 0 0 4px rgba(41,128,185,0.3)!important;}\n\/* ADA Enhancement: Reduced Motion *\/\n@media (prefers-reduced-motion: reduce) {\n  *, *::before, *::after {\n    animation-duration: 0.01ms !important;\n    animation-iteration-count: 1 !important;\n    transition-duration: 0.01ms !important;\n    scroll-behavior: auto !important;\n  }\n}\n\/* ADA Enhancement: High Contrast Mode *\/\n@media (forced-colors: active) {\n  a { text-decoration: underline !important; }\n  [role=\"listitem\"] { border: 2px solid LinkText !important; }\n  .skip-link { color: LinkText !important; background: Canvas !important; }\n  h2, h3 { border-bottom: 1px solid CanvasText; }\n}\n\/* ADA Enhancement: Print Stylesheet *\/\n@media print {\n  .skip-link, nav, .no-print { display: none !important; }\n  body { font-size: 12pt !important; color: #000 !important; background: #fff !important; }\n  a { color: #000 !important; text-decoration: underline !important; }\n  a[href]::after { content: \" (\" attr(href) \")\"; font-size: 0.8em; }\n  a[href^=\"#\"]::after, a[href^=\"javascript\"]::after { content: \"\" !important; }\n  h2, h3 { page-break-after: avoid; }\n  table { border-collapse: collapse !important; }\n  th, td { border: 1px solid #000 !important; padding: 4px !important; }\n}\n\/* ADA Enhancement: Link Underlines (WCAG 1.4.1) *\/\n#main-content a:not(.skip-link):not([role=\"button\"]) {\n  text-decoration: underline;\n  text-underline-offset: 2px;\n}\n#main-content a:not(.skip-link):not([role=\"button\"]):hover {\n  text-decoration-thickness: 2px;\n}\n<\/style>\n<div id=\"main-content-help-and-accessibility\" role=\"main\" lang=\"en\" aria-label=\"Website Help and Accessibility\">\n<div style=\"max-width:1100px;margin:0 auto;font-family:Arial,Helvetica,sans-serif;\">\n<style>.entry-title.main_title { display: none !important; }<\/style>\n<h1 style=\"color: #1a5276 !important; font-size: 2em; font-weight: normal !important; border-bottom: 3px solid #2980b9; padding-bottom: 10px; margin-bottom: 20px;\">Website Help and Accessibility<\/h1>\n<p style=\"font-size:1.1em;color:#555;margin-bottom:30px;\">We are committed to making this website accessible and easy to use for everyone, including people with disabilities.<\/p>\n<h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"finding\">Finding What You Need<\/h2>\n<div style=\"background:#f0f7fa;border-radius:8px;padding:20px;margin-bottom:25px;\">\n<ul style=\"line-height:2;color:#555;margin:0;\" aria-label=\"Ways to find information on this website\">\n<li><strong>Navigation Menu:<\/strong> Use the main menu at the top of every page to browse by category<\/li>\n<li><strong>Topics A to Z:<\/strong> Browse our <a href=\"\/topics-a-to-z\/\" aria-label=\"Go to the Topics A to Z index page\">alphabetical index<\/a> of 60+ topics with a search filter<\/li>\n<li><strong>How Do I&#8230;?:<\/strong> Visit our <a href=\"\/how-do-i\/\" aria-label=\"Go to the How Do I quick action page\">quick-action page<\/a> for the most common tasks<\/li>\n<li><strong>Search:<\/strong> Use the search box in the header to find specific content<\/li>\n<li><strong>Contact Us:<\/strong> Call <a href=\"tel:5102723787\" aria-label=\"Call the Assessor's Office at 510-272-3787\">(510) 272-3787<\/a> or email <a href=\"mailto:AssessorWebResponse@acgov.org\" aria-label=\"Email the Assessor's Office\">AssessorWebResponse@acgov.org<\/a><\/li>\n<\/ul><\/div>\n<h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"accessibility\">Accessibility Statement<\/h2>\n<p style=\"color:#555;\">The Alameda County Assessor&#8217;s Office is committed to ensuring that our website is accessible to all users, regardless of ability. We strive to meet or exceed the following standards:<\/p>\n<ul style=\"line-height:2;color:#555;\" aria-label=\"Accessibility standards we follow\">\n<li><strong>WCAG 2.1 Level AA<\/strong> \u2014 Web Content Accessibility Guidelines from the World Wide Web Consortium (W3C)<\/li>\n<li><strong>Section 508<\/strong> \u2014 Federal accessibility requirements for electronic and information technology<\/li>\n<li><strong>Americans with Disabilities Act (ADA)<\/strong> \u2014 Title II requirements for state and local government websites<\/li>\n<\/ul>\n<h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"efforts\">Our Accessibility Efforts<\/h2>\n<p style=\"color:#555;\">We continuously work to improve our website&#8217;s accessibility. Current efforts include:<\/p>\n<ul style=\"line-height:2;color:#555;\" aria-label=\"List of our accessibility efforts\">\n<li>Providing text alternatives (alt text) for all meaningful images<\/li>\n<li>Ensuring sufficient color contrast between text and background<\/li>\n<li>Making all functionality available via keyboard navigation<\/li>\n<li>Using clear, descriptive link text and heading hierarchy<\/li>\n<li>Including skip-to-content navigation on all pages<\/li>\n<li>Providing ARIA labels for interactive elements and landmarks<\/li>\n<li>Ensuring tables have proper scope attributes and captions<\/li>\n<li>Testing regularly with assistive technologies including screen readers<\/li>\n<\/ul>\n<h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"formats\">Alternate Formats<\/h2>\n<p style=\"color:#555;margin-bottom:25px;\">We offer information in alternate formats upon request. If you need content in large print, audio, Braille, or another format, please contact us at <a href=\"tel:5102723787\" aria-label=\"Call to request alternate formats\">(510) 272-3787<\/a> or <a href=\"mailto:AssessorWebResponse@acgov.org\" aria-label=\"Email to request alternate formats\">AssessorWebResponse@acgov.org<\/a>. We also provide translation services for non-English speakers.<\/p>\n<h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"report-issue\">Report an Accessibility Issue<\/h2>\n<div style=\"background:#fef9e7;border:2px solid #f39c12;border-radius:8px;padding:20px;margin-bottom:25px;\" role=\"region\" aria-label=\"How to report an accessibility issue\">\n<p style=\"color:#555;margin-top:0;\">If you encounter any accessibility barriers on our website, please let us know so we can fix them promptly:<\/p>\n<ul style=\"color:#555;line-height:2;\">\n<li><strong>Email:<\/strong> <a href=\"mailto:AssessorWebResponse@acgov.org\" aria-label=\"Email to report accessibility issue\">AssessorWebResponse@acgov.org<\/a> (include &#8220;Accessibility Issue&#8221; in subject line)<\/li>\n<li><strong>Phone:<\/strong> <a href=\"tel:5102723787\" aria-label=\"Call to report accessibility issue\">(510) 272-3787<\/a><\/li>\n<li><strong>Mail:<\/strong> Alameda County Assessor, 1221 Oak Street, Room 145, Oakland, CA 94612<\/li>\n<\/ul>\n<p style=\"color:#555;margin-bottom:0;\">When reporting an issue, please include the web page address (URL), a description of the problem, and the assistive technology you are using (if applicable).<\/p>\n<\/p><\/div>\n<h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"browsers\">Browser Compatibility<\/h2>\n<p style=\"color:#555;\">For the best experience, we recommend using a current version of one of these browsers:<\/p>\n<ul style=\"line-height:2;color:#555;\" aria-label=\"Recommended web browsers\">\n<li>Google Chrome (latest version)<\/li>\n<li>Mozilla Firefox (latest version)<\/li>\n<li>Apple Safari (latest version)<\/li>\n<li>Microsoft Edge (latest version)<\/li>\n<\/ul>\n<p style=\"color:#555;\">JavaScript must be enabled for full functionality. If you are using an older browser, some features may not work as expected.<\/p>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n","protected":false},"excerpt":{"rendered":"<p>Skip to main content Website Help and Accessibility We are committed to making this website accessible and easy to use for everyone, including people with disabilities. Finding What You Need Navigation Menu: Use the main menu at the top of every page to browse by category Topics A to Z: Browse our alphabetical index of [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<style>@media (max-width: 980px) { body.et_left_sidebar #content-area { display: flex !important; flex-direction: column !important; } body.et_left_sidebar #sidebar { order: -1 !important; margin-bottom: 20px !important; width: 100% !important; max-width: 100% !important; float: none !important; padding: 0 !important; padding-bottom: 0 !important; height: auto !important; } body.et_left_sidebar #left-area { order: 1 !important; width: 100% !important; max-width: 100% !important; float: none !important; padding-left: 0 !important; } }<\/style>\n<a href=\"#main-content\" class=\"skip-link\" style=\"position:absolute;top:-40px;left:0;background:#1a5276;color:#fff;padding:8px 16px;z-index:10000;font-size:0.95rem;text-decoration:none;border-radius:0 0 4px 0;transition:top 0.2s;\" onfocus=\"this.style.top='0'\" onblur=\"this.style.top='-40px'\">Skip to main content<\/a>\r\n<style>\r\na:focus-visible{outline:2px solid #2980b9!important;outline-offset:2px!important;box-shadow:0 0 0 4px rgba(41,128,185,0.3)!important;}\r\n\/* ADA Enhancement: Reduced Motion *\/\r\n@media (prefers-reduced-motion: reduce) {\r\n  *, *::before, *::after {\r\n    animation-duration: 0.01ms !important;\r\n    animation-iteration-count: 1 !important;\r\n    transition-duration: 0.01ms !important;\r\n    scroll-behavior: auto !important;\r\n  }\r\n}\r\n\/* ADA Enhancement: High Contrast Mode *\/\r\n@media (forced-colors: active) {\r\n  a { text-decoration: underline !important; }\r\n  [role=\"listitem\"] { border: 2px solid LinkText !important; }\r\n  .skip-link { color: LinkText !important; background: Canvas !important; }\r\n  h2, h3 { border-bottom: 1px solid CanvasText; }\r\n}\r\n\/* ADA Enhancement: Print Stylesheet *\/\r\n@media print {\r\n  .skip-link, nav, .no-print { display: none !important; }\r\n  body { font-size: 12pt !important; color: #000 !important; background: #fff !important; }\r\n  a { color: #000 !important; text-decoration: underline !important; }\r\n  a[href]::after { content: \" (\" attr(href) \")\"; font-size: 0.8em; }\r\n  a[href^=\"#\"]::after, a[href^=\"javascript\"]::after { content: \"\" !important; }\r\n  h2, h3 { page-break-after: avoid; }\r\n  table { border-collapse: collapse !important; }\r\n  th, td { border: 1px solid #000 !important; padding: 4px !important; }\r\n}\r\n\/* ADA Enhancement: Link Underlines (WCAG 1.4.1) *\/\r\n#main-content a:not(.skip-link):not([role=\"button\"]) {\r\n  text-decoration: underline;\r\n  text-underline-offset: 2px;\r\n}\r\n#main-content a:not(.skip-link):not([role=\"button\"]):hover {\r\n  text-decoration-thickness: 2px;\r\n}\r\n<\/style>\r\n<div id=\"main-content\" role=\"main\" lang=\"en\" aria-label=\"Website Help and Accessibility\"><div style=\"max-width:1100px;margin:0 auto;padding:20px;font-family:Arial,Helvetica,sans-serif;\">\r\n  <style>.entry-title.main_title { display: none !important; }<\/style>\r\n<h1 style=\"color: #1a5276 !important; font-size: 2em; font-weight: normal !important; border-bottom: 3px solid #2980b9; padding-bottom: 10px; margin-bottom: 20px;\">Website Help and Accessibility<\/h1>\r\n<p style=\"font-size:1.1em;color:#555;margin-bottom:30px;\">We are committed to making this website accessible and easy to use for everyone, including people with disabilities.<\/p>\r\n\r\n  <h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"finding\">Finding What You Need<\/h2>\r\n  <div style=\"background:#f0f7fa;border-radius:8px;padding:20px;margin-bottom:25px;\">\r\n    <ul style=\"line-height:2;color:#555;margin:0;\" aria-label=\"Ways to find information on this website\">\r\n      <li><strong>Navigation Menu:<\/strong> Use the main menu at the top of every page to browse by category<\/li>\r\n      <li><strong>Topics A to Z:<\/strong> Browse our <a href=\"\/topics-a-to-z\/\" aria-label=\"Go to the Topics A to Z index page\">alphabetical index<\/a> of 60+ topics with a search filter<\/li>\r\n      <li><strong>How Do I...?:<\/strong> Visit our <a href=\"\/how-do-i\/\" aria-label=\"Go to the How Do I quick action page\">quick-action page<\/a> for the most common tasks<\/li>\r\n      <li><strong>Search:<\/strong> Use the search box in the header to find specific content<\/li>\r\n      <li><strong>Contact Us:<\/strong> Call <a href=\"tel:5102723787\" aria-label=\"Call the Assessor's Office at 510-272-3787\">(510) 272-3787<\/a> or email <a href=\"mailto:AssessorWebResponse@acgov.org\" aria-label=\"Email the Assessor's Office\">AssessorWebResponse@acgov.org<\/a><\/li>\r\n    <\/ul>\r\n  <\/div>\r\n\r\n  <h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"accessibility\">Accessibility Statement<\/h2>\r\n  <p style=\"color:#555;\">The Alameda County Assessor's Office is committed to ensuring that our website is accessible to all users, regardless of ability. We strive to meet or exceed the following standards:<\/p>\r\n  <ul style=\"line-height:2;color:#555;\" aria-label=\"Accessibility standards we follow\">\r\n    <li><strong>WCAG 2.1 Level AA<\/strong> \u2014 Web Content Accessibility Guidelines from the World Wide Web Consortium (W3C)<\/li>\r\n    <li><strong>Section 508<\/strong> \u2014 Federal accessibility requirements for electronic and information technology<\/li>\r\n    <li><strong>Americans with Disabilities Act (ADA)<\/strong> \u2014 Title II requirements for state and local government websites<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"efforts\">Our Accessibility Efforts<\/h2>\r\n  <p style=\"color:#555;\">We continuously work to improve our website's accessibility. Current efforts include:<\/p>\r\n  <ul style=\"line-height:2;color:#555;\" aria-label=\"List of our accessibility efforts\">\r\n    <li>Providing text alternatives (alt text) for all meaningful images<\/li>\r\n    <li>Ensuring sufficient color contrast between text and background<\/li>\r\n    <li>Making all functionality available via keyboard navigation<\/li>\r\n    <li>Using clear, descriptive link text and heading hierarchy<\/li>\r\n    <li>Including skip-to-content navigation on all pages<\/li>\r\n    <li>Providing ARIA labels for interactive elements and landmarks<\/li>\r\n    <li>Ensuring tables have proper scope attributes and captions<\/li>\r\n    <li>Testing regularly with assistive technologies including screen readers<\/li>\r\n  <\/ul>\r\n\r\n  <h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"formats\">Alternate Formats<\/h2>\r\n  <p style=\"color:#555;margin-bottom:25px;\">We offer information in alternate formats upon request. If you need content in large print, audio, Braille, or another format, please contact us at <a href=\"tel:5102723787\" aria-label=\"Call to request alternate formats\">(510) 272-3787<\/a> or <a href=\"mailto:AssessorWebResponse@acgov.org\" aria-label=\"Email to request alternate formats\">AssessorWebResponse@acgov.org<\/a>. We also provide translation services for non-English speakers.<\/p>\r\n\r\n  <h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"report-issue\">Report an Accessibility Issue<\/h2>\r\n  <div style=\"background:#fef9e7;border:2px solid #f39c12;border-radius:8px;padding:20px;margin-bottom:25px;\" role=\"region\" aria-label=\"How to report an accessibility issue\">\r\n    <p style=\"color:#555;margin-top:0;\">If you encounter any accessibility barriers on our website, please let us know so we can fix them promptly:<\/p>\r\n    <ul style=\"color:#555;line-height:2;\">\r\n      <li><strong>Email:<\/strong> <a href=\"mailto:AssessorWebResponse@acgov.org\" aria-label=\"Email to report accessibility issue\">AssessorWebResponse@acgov.org<\/a> (include \"Accessibility Issue\" in subject line)<\/li>\r\n      <li><strong>Phone:<\/strong> <a href=\"tel:5102723787\" aria-label=\"Call to report accessibility issue\">(510) 272-3787<\/a><\/li>\r\n      <li><strong>Mail:<\/strong> Alameda County Assessor, 1221 Oak Street, Room 145, Oakland, CA 94612<\/li>\r\n    <\/ul>\r\n    <p style=\"color:#555;margin-bottom:0;\">When reporting an issue, please include the web page address (URL), a description of the problem, and the assistive technology you are using (if applicable).<\/p>\r\n  <\/div>\r\n\r\n  <h2 style=\"color:#1a5276;font-size:1.4em;\" id=\"browsers\">Browser Compatibility<\/h2>\r\n  <p style=\"color:#555;\">For the best experience, we recommend using a current version of one of these browsers:<\/p>\r\n  <ul style=\"line-height:2;color:#555;\" aria-label=\"Recommended web browsers\">\r\n    <li>Google Chrome (latest version)<\/li>\r\n    <li>Mozilla Firefox (latest version)<\/li>\r\n    <li>Apple Safari (latest version)<\/li>\r\n    <li>Microsoft Edge (latest version)<\/li>\r\n  <\/ul>\r\n  <p style=\"color:#555;\">JavaScript must be enabled for full functionality. If you are using an older browser, some features may not work as expected.<\/p>\r\n<\/div><\/div>\r\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-2623","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Website Help and Accessibility - Alameda County Assessor<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.acassessor.org\/es\/website-help\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Website Help and Accessibility - Alameda County Assessor\" \/>\n<meta property=\"og:description\" content=\"Skip to main content Website Help and Accessibility We are committed to making this website accessible and easy to use for everyone, including people with disabilities. 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